Our Team

How this desk is organised

There are no headshots below. Komodo Booking is a working desk for itineraries and bookings, and this page sets out what each part of it is responsible for.

  • Operator vetting. Checks the licence, the vehicle or vessel and the guide behind each product before it is offered.
  • Itinerary planning. Builds the day around real travel times, opening hours and permit windows rather than around a map.
  • Booking and payment. Confirms inclusions, exclusions and the full price in writing before a deposit is taken.
  • Permits and entry fees. Arranges the official permits and entrance fees that apply and shows them separately from our own fee.
  • Guest liaison. Handles changes, delays and requests during the trip, and says when something cannot be done.

Why there are no names on this page

This page names no individuals. A stated qualification should survive being asked for proof; where ours would not, it is left out entirely. If it matters to you who is handling your file, ask. You will be told the name of the person on it and what they are responsible for, in writing, before you commit to anything.

What we publish, and how it is checked

Every rule, fee and timing on this site is traceable to an operator or an official document. If we could not confirm it, the page says so rather than presenting a guess in the same voice as a verified fact. If a page here contradicts what you were told by an operator or an official office, write to us. We will check it and correct the page.

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